Chatbots: A Double-Edged Sword for Social Interaction Recent research from the University of South Australia and Flinders University raises concerns about the impact of social chatbots on neurodiverse individuals, particularly those with autism, anxiety, or limited social skills. While these AI tools offer a safe, judgement-free environment for practicing social interactions, there’s a growing worry that they might reinforce unhelpful social habits, leading to increased social isolation and dependency.

The Appeal and Risks of Chatbots For individuals struggling with face-to-face conversations, social chatbots present an appealing alternative. They provide a risk-free zone where users can engage without fear of judgment. However, the researchers, including lead researcher Andrew Franze, caution against the over-reliance on these chatbots. They argue that the lack of genuine conversation and emotional skills in chatbots could potentially worsen communication difficulties, leading to further social withdrawal.

Need for Comprehensive Research and Responsible Use The study advocates for more in-depth research to fully understand the effects of chatbots on neurodiverse users. It emphasizes the importance of gathering broader evidence, including feedback from educators and therapists, to develop safe and responsible practices for chatbot usage. The team calls for a balanced approach that recognizes both the benefits and drawbacks of chatbot interactions, particularly for vulnerable users who might be more drawn to these technologies.

In summary, while AI chatbots offer a unique platform for neurodiverse individuals to practice social interactions, there is a pressing need for more comprehensive studies to ensure their safe and beneficial use. The goal is to strike a balance where chatbots can aid in social skill development without fostering dependency or reinforcing negative habits.

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SOURCE: AI Chatbots May Hinder Social Skills in Neurodiverse Individuals – Neuroscience News